An unexpectedly high water bill does not identify the leaking component on its own. Toilet cisterns, exposed connections and concealed supply lines all need to be considered when investigating unexplained water use.
Building a picture of the water loss
The investigation separates visible fixture leaks from water loss that continues elsewhere. The plumber selects tests suited to the service and access, then discusses the evidence and its limits. A concealed leak may require further access before its exact repair method can be confirmed.
Typical work and concerns
- Unexplained changes in water consumption
- Damp walls, floors or outdoor ground
- Suspected leaks in concealed supply pipework
A clear repair decision
The plumber can explain what the inspection establishes, what remains uncertain and whether further access is needed. Ask how each proposed step relates to the fault so repair decisions follow the findings.
What an investigation can establish
Detection helps narrow the affected area; it does not always expose the failed connection. Where surfaces conceal the pipe, the findings and any remaining uncertainty should be explained before repair access is opened.
Planning your service visit
Have relevant meter or water-use information available and identify any rooms with dampness. If the property has multiple dwellings or separate meters, explain which supply is affected when booking.
Call 1800 443 996 to discuss the job. The plumber will explain the proposed work and upfront pricing before proceeding.
Call 1800 443 996